Frequently Asked Questions

1. What is 17607 International Trade?

17607 International Trade is an international trading company focused on global product supply, cross-border trade, and international market development. We are committed to providing reliable products and supply chain solutions to customers worldwide.

2. Where do you ship?

We provide international shipping services to customers in many countries and regions worldwide. Shipping availability may vary depending on the product type and destination.

3. How long does it take to process my order?

After payment is confirmed, standard orders are usually processed within 1-5 business days.

Customized products and bulk orders may require additional processing time. We will confirm the estimated processing time with you based on your specific order.

4. How long does shipping take?

Estimated delivery times vary depending on the destination:

-Asia: 5-15 business days
-North America: 7-25 business days
-Europe: 7-30 business days
-Other regions: Delivery times depend on actual logistics conditions.

Please note that customs clearance, weather, holidays, and local delivery conditions may affect the actual delivery time.

5. Do you offer free shipping?

Yes.

Orders between $0 and $1,000 qualify for free shipping.

For orders exceeding $1,000, shipping costs will be calculated based on product weight, volume, destination, and shipping method.

6. What shipping methods do you offer?

Depending on the order and destination, we may offer the following shipping methods:

-DHL
-FedEx
-UPS
-Air Freight
-Sea Freight
-Other international logistics services

We will select the most suitable shipping method based on your order quantity, product type, and destination.

7. Will I receive a tracking number?

Yes.

Once your order has been shipped, we will provide a tracking number when tracking information is available.

You can use the tracking number to check the shipment status through the relevant logistics provider.

8. Will I need to pay customs duties or taxes?

International orders may be subject to customs duties, VAT, import taxes, or other fees according to the regulations of the destination country.

Unless otherwise agreed, these charges are generally the responsibility of the buyer.

9. Can I place a bulk or wholesale order?

Yes.

We welcome bulk purchases, wholesale orders, and international trade orders.

For large-volume orders, please contact our team to receive information about product availability, pricing, shipping options, and customized quotations.

10. Are you looking for influencers or agents to sell your products?

Yes.

We are currently looking for influencers, content creators, and sales agents to promote and sell our products.

All applicants are subject to a review process by our customer service team, which generally takes 1-3 business days.

We offer attractive sales commissions based on the value of each order, with commission rates ranging from 10% to 40% depending on the cooperation program and order conditions.

For more information about commission rates, commission payment, or other questions, please contact our customer service team.

Email: kevinbailey@17607.shop
WhatsApp: +852 5992 4428

11. What should I do if my order is delayed?

If your order has not arrived within the estimated delivery period, please contact us and provide your order information and tracking number.

Our team will check the shipment status and assist you with the next steps.

12. What should I do if my package or product arrives damaged?

If your package or product arrives damaged, please contact us as soon as possible.

We recommend taking clear photos of the package and products before opening or disposing of the packaging. This will help us better investigate the issue and assist you with your claim.

13. How can I contact 17607 International Trade?

If you have any questions about our products, orders, shipping, wholesale services, or international trade services, please contact us:

Email: kevinbailey@17607.shop
WhatsApp: +852 5992 4428

17607 International Trade
Connecting Global Markets, Creating Future Value.

14. What payment methods do you offer?

Depending on your location and order type, we may offer the following payment methods:

-Visa
-Mastercard
-American Express
-PayPal
-Cryptocurrency (USDT, USDC)

-Bank Transfer/Wire Transfer (T/T)

-Cash on Delivery is available in some countries and regions (e.g., Hong Kong, Singapore, Taiwan, UK, etc.). Specific details are subject to customer service verification!

-Other Available Payment Methods

The actual available payment methods will depend on your country, order amount, and the information displayed on the checkout page.

Please ensure that the billing information you enter matches your bank card information accurately when making payment.

For transaction security, some orders may require additional payment verification.

Currently, due to policy reasons and for your financial security, we are temporarily not accepting online payments. Please contact customer service before processing any payments!

Email: kevinbailey@17607.shop
WhatsApp: +852 5992 4428

Product Issues

15.Are your products authentic?

Our products are **not represented as authentic or officially licensed brand products**. They are independently sourced products inspired by certain popular designs and styles.

We do not claim that these products are manufactured, sponsored, or endorsed by the original brand owners.

16. Are these replica products?

Some products may be inspired by existing popular designs. We provide product information as accurately as possible and do not represent unauthorized products as genuine branded merchandise.

Please review the product description and images carefully before placing an order.

17. Do your products come with original brand packaging?

No. Unless specifically stated in the product description, products do not include original brand packaging, certificates, receipts, or other materials intended to represent them as authentic branded products.

18. Can I use these products for resale?

Customers are responsible for ensuring that their intended use and resale activities comply with applicable laws, regulations, intellectual property rights, and platform policies.

We recommend confirming the legal requirements in your country or market before purchasing products for resale.

19. Are your products affiliated with or endorsed by any brand?

No. Unless explicitly stated otherwise, our products are **not affiliated with, sponsored by, or endorsed by the original brand owners**.

20. What if I am looking for an authentic branded product?

If you are specifically looking for an authentic or officially licensed product, we recommend purchasing directly from the original brand or an authorized retailer.

21. How can I get more information about a product?

If you have questions about a specific product, please contact our customer service team before placing your order.

**Email:** [kevinbailey@17607.shop](mailto:kevinbailey@17607.shop)
**WhatsApp:** +852 5992 4428

We will provide available product information and help you make an informed purchasing decision.

22.What are the different types of perfumes?

- Perfume (parfum) has the highest concentration of fragrance oils, typically 20-40%, and lasts the longest on the skin.

- Eau de parfum (EDP) contains approximately 15-20% fragrance oils and lasts all day.

- Eau de toilette (EDT) has a concentration of approximately 5-15% and is lighter; it is usually easier to refresh.

- Eau de cologne (EDC) or cologne has a concentration of approximately 2-5%, is the lightest, and lasts the shortest time.

Note: All fragrance families are similar (floral, citrus, oriental, woody, fresh); the main differences lie in concentration, properties, and price.

23.What if I don't like it?

We want you to be satisfied with your purchase. If you are not satisfied with your product, please contact our customer service team within the applicable return period.

Please provide your order number and a brief description of the issue. Depending on the product condition and our return policy, we may offer a return, replacement, or other appropriate solution.

Please note that products must meet our return requirements. Certain products may not be eligible for return due to their nature, condition, or applicable regulations.

For assistance, please contact us:

**Email:** [kevinbailey@17607.shop]
**WhatsApp:** +852 5992 4428

Contact Us

Customer Care

Service

About Us

Cart